Miscellaneous Website Issues
If you encounter difficulty with logging in to your Backoffice, follow the steps below: Make sure that you are logging into the correct site. If yo...
Thu, 20 Dec, 2018 at 2:49 PM
With any piece of technology, some bugs and glitches are inevitable. Our goal is to, as much as possible, eliminate these, as they create a less efficient o...
Wed, 26 Aug, 2015 at 12:35 PM
Oftentimes, immediately after creating a Smart Order or re-instating an inactive Smart Order, the prices displayed for that order may be higher than expect...
Thu, 20 Dec, 2018 at 2:53 PM
While most of the information on your account can be changed through the Smart Order (mouse over the "Account" tab on the right hand side and clic...
Thu, 20 Dec, 2018 at 2:55 PM
To submit a ticket (send an email) to Purium customer service, you can click on the "New Support Ticket" button on the front page of the support p...
Tue, 8 Sep, 2015 at 3:58 PM